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Terms & Conditions

Last updated:

This is a working draft, not legal advice — have it reviewed by a qualified lawyer before relying on it, and update the placeholders (governing law, company entity name) for your actual business.

1. Acceptance of terms

By creating an account or using Agentic AI (the "Service"), you agree to these Terms & Conditions. If you're using the Service on behalf of a business, you're confirming you have authority to bind that business to these terms.

2. Description of service

Agentic AI provides AI-powered business tools, including AI agent assistants, WhatsApp messaging integration, a customer relationship management (CRM) system, advertising campaign management, website publishing, and related features. Some features require you to connect third-party accounts (such as Meta, Google, or Zoom) and are subject to those providers' own terms.

3. Your account

  • You're responsible for keeping your login credentials secure and for all activity under your account.
  • You must provide accurate information when creating an account.
  • Administrators on your account can assign or revoke access for other users within your organization.

4. Acceptable use

You agree not to use the Service to:

  • Send unsolicited or spam messages via WhatsApp or any connected channel, or violate Meta's WhatsApp Business Messaging Policy
  • Run advertising campaigns that violate Meta's Advertising Policies or applicable law
  • Upload or generate content that is illegal, infringing, or harmful
  • Attempt to circumvent usage limits, security measures, or reverse-engineer the Service
  • Use the Service to build a directly competing product

You are solely responsible for the content of messages, campaigns, and materials you create or send through the Service, and for obtaining any consents required from the people you contact (for example, WhatsApp opt-in consent).

5. Advertising and spend

When you connect an advertising account (such as Meta Ads), campaigns are created in a paused state by default. You are responsible for reviewing and explicitly activating any campaign before it spends budget. We are not responsible for advertising spend you authorize.

6. Fees and payment

[Describe your pricing/subscription model here — e.g., billing cycle, what happens on non-payment, refund policy. Placeholder pending your actual pricing structure.]

7. Intellectual property

You retain ownership of the business content, documents, and data you upload or create using the Service. We retain ownership of the Service itself, including its software, design, and AI agent configurations. Content generated by AI agents on your behalf is yours to use for your business.

8. Third-party services

Features that connect to Meta, Google, Anthropic, OpenAI, Zoom, Calendly, and other providers are subject to those providers' own terms and availability. We are not responsible for outages, policy changes, or actions taken by third-party providers.

9. Disclaimers

The Service is provided "as is." AI-generated content may contain errors or inaccuracies — you're responsible for reviewing outputs (including ad copy, messages, and business advice) before relying on or publishing them. We do not guarantee specific business outcomes, ad performance, or revenue results.

10. Limitation of liability

To the maximum extent permitted by law, Agentic AI and its operators are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including advertising spend, lost business, or third-party service interruptions.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate accounts that violate these terms, including misuse of WhatsApp or advertising features.

12. Changes to these terms

We may update these terms from time to time. We'll update the "Last updated" date above and notify account administrators of material changes.

13. Governing law

[Specify your governing jurisdiction here — e.g., "These terms are governed by the laws of India."]

14. Contact us

Questions about these terms can be sent to hello@thewakar.com.

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